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BA apologises for check-in delays at Heathrow and Gatwick


Phillip Schofield posts a photo of delays at HeathrowPicture copyright
Phillip Schofield

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Phillip Schofield posted this photo of delays at Heathrow on Instagram

British Airways has apologised to passengers who confronted lengthy delays at take a look at-in at Heathrow and Gatwick airports on Sunday.

The airline is upgrading its check-in device and issues resulted in prolonged queues on one of the crucial busiest days of the yr for the airports.

Amongst these affected used to be TV presenter Phillip Schofield, who ended up missing his flight at Heathrow.

BA says the problems were resolved and flights are operating normally.

Image copyright
Alex Therrien

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Phillip Schofield tweeted concerning the delays from Heathrow

Picture copyright
Twitter

Picture copyright
Twitter

Other passengers additionally tweeted about missing flights or facing long delays, that have been described by using some as “chaos”.

Picture copyright
Twitter

Image copyright
Twitter

Image copyright
Twitter

Picture copyright
Twitter

BA apologised for the delays and mentioned it had further workforce in situation to help buyers. Some have been rebooked on alternative flights, it stated.

A spokesman for the airline added: “Our IT groups labored very exhausting to fast restoration a short-lived drawback with our check-in device.

“We’re sorry for the delays some clients had as they checked in for their flights.”



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