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TripAdvisor’s $611,000 bad review

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Istanbul jumped 11 spots from last year to take this year's No. 1 spot on TripAdvisor's Travelers' Choice list of global destinations.Istanbul jumped 11 spots from final 12 months to take this year’s No. 1 spot on TripAdvisor’s Vacationers’ Choice record of world locations.
Rome jumped two spots to No. 2.Rome jumped two spots to No. 2.
London maintained its No. 3 ranking.London maintained its No. 3 ranking.
Beijing jumped 17 spots to the No. 4 ranking on the global list.Beijing jumped 17 spots to the No. 4 ranking on the global checklist.
Prague climbed four rungs to secure the No. 5 ranking.Prague climbed 4 rungs to steady the No. 5 ranking.
Marrakech is the sixth-ranked destination for 2014, jumping 13 spots from last year.Marrakech is the sixth-ranked destination for 2014, leaping Thirteen spots from final year.
Paris took a tumble, falling six spots to No. 7.Paris took a tumble, falling six spots to No. 7.
A newcomer to the top 25, Hanoi is ranked at No. 8.A newcomer to the highest 25, Hanoi is ranked at No. 8.
Siem Reap, Cambodia, jumped 14 spots to No. 9.Siem Reap, Cambodia, jumped 14 spots to No. 9.
Gaining 12 spots, Shanghai comes in at No. 10.Gaining 12 spots, Shanghai comes in at No. 10.
Berlin maintained its 11th place ranking.Berlin maintained its 11th situation ranking.
New York City fell 10 spots from last year, landing at No. 12.NY city fell 10 spots from closing yr, touchdown at No. 12.
Florence fell five spots to No. 13.Florence fell 5 spots to No. Thirteen.
Buenos Aires climbed four rungs to No. 14.Buenos Aires climbed 4 rungs to No. 14.
Barcelona fell 10 spots to No. 15.Barcelona fell 10 spots to No. 15.
St. Petersburg jumped four spots to No. 16.St. Petersburg jumped four spots to No. Sixteen.
New to the top 25, Dubai sailed in at No. 17.New to the top 25, Dubai sailed in at No. 17.
Chicago dropped four rungs to No. 18. Chicago dropped four rungs to No. 18.
Cape Town dropped three spots to No. 19.Cape Town dropped three spots to No. 19.
Bangkok dropped seven spots to No. 20. Click the double arrow to continue the gallery. Bangkok dropped seven spots to No. 20. Click the double arrow to proceed the gallery.
Budapest broke into the top 25 at No. 21 this year.Budapest broke into the top 25 at No. 21 this year.
Sydney dropped 12 spots to No. 22.Sydney dropped 12 spots to No. 22.
At No. 23, Lisbon breaks into the top 25 global destinations this year.At No. 23, Lisbon breaks into the top 25 world destinations this 12 months.
Chiang Mai maintained its No. 24 ranking.Chiang Mai maintained its No. 24 ranking.
San Francisco tumbled 18 spots this year to round out the top 25.San Francisco tumbled 18 spots this 12 months to round out the top 25.

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  • Italian antitrust body levies $ 611,000 wonderful towards TripAdvisor Italy
  • Italian Competition Authority says site misleads readers into considering all reviews are actual
  • TripAdvisor says it is going to appeal and insists the ICA’s ideas are out of contact

(CNN) — Just Right or bad, TripAdvisor on a regular basis flourishes on reviews — however when antitrust officials in Italy gave their damning opinion of the Commute site, it wasn’t relatively so happy.

Slapped with a 500,000 euro advantageous ($ 611,000) for unfair exchange task and “deceptive shoppers,” TripAdvisor has hit back, accusing the Italian Competition Authority (ICA) of being out of touch.

“We Expect the ruling is unreasonable, strongly disagree with its findings and will file an enchantment,” it said in a observation.

“We firmly imagine that TripAdvisor is a force for Good — each for shoppers and the hospitality trade.”

The regulator complained that individuals reading TripAdvisor Italy were unable to distinguish between real and fake evaluations posted on the web site. It said both have been presented by way of TripAdvisor as “genuine and genuine in nature.”

Disturbing payment of the advantageous inside 30 days, the ICA additionally accused the Trip firm of failing to provide correct assessments to weed out bogus postings.

It mentioned TripAdvisor Italy had fallen foul of three articles of the Italian consumer code, “making it prone to mislead a large audience of consumers.”

MORE: Hotel friends fined for scathing TripAdvisor review

‘Zero tolerance

In its response, TripAdvisor mentioned it took aggressive motion to struggle fraud and had ample systems in position to stop it.

It complained that the Italian watchdog’s “zero tolerance” ideas meant it might be at risk of the identical punishment even supposing only one overview out of tens of millions used to be deemed questionable.

Authorities say The TripAdvisor Italy website mislead consumers.
Authorities say The TripAdvisor Italy website deceive customers.

“From our initial overview we consider that the ICA’s recommendations are unwarranted and out of touch with commercial realities, no longer simply of a person-generated content trade, but of any firm in any sector,” it said.

“The Underside line is, if people did not to find the critiques useful, they would not maintain coming again to our website.”

Founded in February 2000, TripAdvisor now claims to be the world’s biggest Travel website, website hosting hundreds of thousands of evaluations from its community of customers.

The now ubiquitous write-united states of americahave caused numerous upsets within the Trip trade, with some operators and hotels complaining of being unfairly maligned.

In One latest case, a Hotel in Blackpool, England, fined a visitor who posted a nasty evaluate calling the establishment “filthy,” “soiled” and “rotten.”


CNN.com – Shuttle

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